EP Minerals, a U.S. Silica company, is one of the top producers and distributors of diatomaceous earth and Bentonite clay worldwide. The Company is headquartered in Frederick, Maryland and has offices located in Chicago, Illinois and Houston, Texas. U.S. Silica Holdings acquired EP Minerals in 2018 and following the acquisition, U.S. Silica inherited the Salesforce application used by the EP Minerals sales, customer service, and operations teams.
U.S. Silica needed to manage and streamline the overlapping business teams and processes between the two companies through assessing their current investment in both Salesforce orgs, considering the users’ current work streams and data requirements. Other objectives included:
AST is a true Partner! They evaluated both orgs to find commonality, reviewed the hundreds of workflow rules, process builder, Apex, and other automation in both orgs and were able to upgrade all to Flow. The team we worked with were the utmost professionals that brought insight and innovation into our newly combined org."
Jennifer Jobson, Salesforce Process Manager, U.S. SilicaAST is a true Partner! They evaluated both orgs to find commonality, reviewed the hundreds of workflow rules, process builder, Apex, and other automation in both orgs and were able to upgrade all to Flow. The team we worked with were the utmost professionals that brought insight and innovation into our newly combined org."
Jennifer Jobson, Salesforce Process Manager, U.S. SilicaAST’s domain expertise and ability to demonstrate key capabilities were critical factors in the client’s selection of AST’s Salesforce Assessment services. AST delivered a unique assessment that combines metadata analysis, user experiences, and business processes for two separate Salesforce Orgs (companies). The assessment resulted in a roadmap for making data-driven business decisions in each organization and compared/contrasted the similarities and differences between them. The client realized the following benefits:
AST’s deep expertise and understanding of Salesforce organizational structures coupled with the unique Elements toolset transformed the client’s efficiency across the departments to achieve streamlined processes and overall cost savings.
