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Salesforce Consumer Protection Case Management CPCMSalesforce Consumer Protection Case Management CPCM

Salesforce Consumer Protection Case Management CPCM

Modern, efficient case management with intuitive automation.

Improving the Consumer Experience with Best-in-Class Standardization

AST’s Consumer Protection Case Management (CPCM) solution, built on the Salesforce platform using either Public Sector Apps or Service Cloud, provides a streamlined, modern, and efficient means of managing consumer protection cases and the investigation process.

Reduce manual processing, save time, and cut costs with nearly paperless, low-touch constituent service. Our scalable solution, purpose-built for case management, modernizes communication and increases collaboration among departments, citizens, and businesses. The award-winning Salesforce platform provides a self-service portal for consumers, enables the use of AI to support informed decision-making, and creates dynamic reports and dashboards for data visualization. Salesforce’s GovCloud solution provides a FedRAMP approved and secure environment that can be accessed from anywhere with a browser and internet connection.

AST’s unparalleled expertise in modern government solutions delivers accelerated time-to-value and intuitive automation for citizens and government employees, all in a partnership you can trust.

  • Low-touch services for constituents
  • Increased internal and external collaboration with social tools
  • Accessibility anywhere with Cloud
  • Automated workflow for citizens and government employees
  • Mobile-ready with a built-in responsive design

Key Benefits of AST's Consumer Protection Case Management Solution

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Scalable & Extensible

Quickly adapt to growth and increased demand.

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Easily Configured

Reach your goals faster with clicks, not code.

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Modern UI

Achieve user adoption with a modern customizable interface.

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Accelerated Time-to-Value

Realize quick ROI with out-of-the-box functionality.

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Select Salesforce Customers

Contact us to learn how Consumer Protection Case Management can benefit your organization.


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