Ingersoll Rand (IR), a global leader in industrial productivity and efficiency, is realizing results quickly following its go-live on Oracle CPQ Cloud.
Due to a pending merger and conflict of interest, IR needed a new partner to complete its Oracle CPQ Cloud implementation. AST inherited the project in a state of partial completion yet successfully delivered the solution on time and within budget. The primary goals of the CPQ Cloud project included:
AST came in at a challenging time in our CPQ implementation initiative and worked as a true partner in helping us unlock the power of Oracle CPQ for direct sales and our channel partners to effectively configure our products, with the correct price, and consistently and quickly turn a quote into an order without errors."
Manish Khot Commercial Technology and Analytics Leader at Ingersoll RandAST came in at a challenging time in our CPQ implementation initiative and worked as a true partner in helping us unlock the power of Oracle CPQ for direct sales and our channel partners to effectively configure our products, with the correct price, and consistently and quickly turn a quote into an order without errors."
Manish Khot Commercial Technology and Analytics Leader at Ingersoll RandWith the support of IR management, AST reworked the original implementation plan to align with IR’s overall program. Through redesign, best practice development, and rigorous testing AST was able to deliver the solution (integrated with Salesforce CRM, Siebel and Oracle EBS) that exceeded IR management expectations.
AST was able to bring Phase 1 live in just nine months, delivering impressive results and a happy customer all while supporting management through a corporate merger and working through challenges posed by the COVID-19 pandemic.
Initial results include:
AST continues to be actively engaged with IR, extending the solution to include distributor access and expanding the solution into the EMEA and APAC regions.