TELUS Health, a division of TELUS Corporation, faced limitations in its Customer Provider Registry (CPR) system, which was used to maintain customer data. As a company that harnesses information in the health industry, data quality and accuracy is paramount to its success. Its legacy system was incapable of supporting the increasing volume of data.
Additional challenges faced with the organization’s CPR system included:
TELUS sought a solution that would better manage its data integrity, improve operational efficiency, and provide the ability to leverage data for future projects in order to increase revenue.
We would like to thank each one of you for the great work and dedication you have shown throughout this project. [There was] excellent project management provided and [the team] continually demonstrated attention to detail.”
Kathy Hardy Director of Solution Development and Delivery, TELUS HealthWe would like to thank each one of you for the great work and dedication you have shown throughout this project. [There was] excellent project management provided and [the team] continually demonstrated attention to detail.”
Kathy Hardy Director of Solution Development and Delivery, TELUS HealthAST’s deep understanding of the unique business challenges faced in a healthcare organization allowed us to deliver a customized Master Data Management (MDM) solution to support TELUS’ business objectives. The new registry, called TELUS Health Provider Registry (TPR), provides significant benefits to the organization and its constituents, and is capable of scaling with organizational growth. TELUS has realized the following benefits:
TELUS Health now benefits from increased efficiency and the ability to leverage and share clean data with health providers, resulting in better patient care and outcomes.
AST’s deep understanding of the unique business challenges faced in a healthcare organization helped empower TELUS health provider teams to deliver information more efficiently and cost-effectively, resulting in improved delivery of patient care.
