Realtor.com had a number of critical sales and operational issues plaguing its organization. It operated manual marketing processes for email campaigns, into which it had minimal insight. In addition, the company used a host of home-grown applications that caused duplicate data entry, reduced productivity, and increased call-handling times.
Additional issues that the organization faced included:
Realtor.com realized that it required a modern Configure-Price-Quote (CPQ) solution that could be implemented quickly and effectively, while adapting to the complex organizational challenges it faced on a day-to-day basis as a large company.
The [AST] team has been at the core of this transformation and very effective on this entire program—they have guided Realtor through this and the overall cloud roadmap. They have shown great competence and partnership along the way.”
Sanjay Hoskeri Director of Software Systems, Realtor.comThe [AST] team has been at the core of this transformation and very effective on this entire program—they have guided Realtor through this and the overall cloud roadmap. They have shown great competence and partnership along the way.”
Sanjay Hoskeri Director of Software Systems, Realtor.comAs a trusted advisor and technology partner to Realtor.com, AST aided the client in deploying a customizable, scalable Oracle CPQ solution that integrates seamlessly with its existing Salesforce.com platform, streamlining the quote-to-cash process. The solution provides flawless data reporting, as well as:
AST’s expertise and domain knowledge enabled Realtor.com to simplify product configuration, ensure pricing and quoting accuracy, and more closely manage discounting practices—all while helping sales reduce errors and improve productivity.
