Multiple disconnected systems and processes necessitated that Carmeuse replace its legacy systems with a more advanced and comprehensive platform. The client needed a global solution crossing CX, CPQ, and ERP.
Carmeuse struggled with:
With an international presence spanning Western, Central, and Eastern Europe, North and South America, Africa, the Middle East, and Asia, Carmeuse sought the expertise of an implementation partner that could improve its quote response time and standardize its branding and global reporting with a unified solution.
The AST Team has shown to have the business acumen needed to understand our business environment and has been able to translate this deep understanding in an efficient system responding to our needs. In short time AST has gained the credibility needed within the user-group to also steer and safeguard the initial scope, essential to make this project a success. Beyond the outstanding professional qualities of the team it is important to state AST team is capable to work and communicate with all layers and hierarchies within our Group. I can recommend AST without reserve.
John Verkaik Project Manager, CarmeuseThe AST Team has shown to have the business acumen needed to understand our business environment and has been able to translate this deep understanding in an efficient system responding to our needs. In short time AST has gained the credibility needed within the user-group to also steer and safeguard the initial scope, essential to make this project a success. Beyond the outstanding professional qualities of the team it is important to state AST team is capable to work and communicate with all layers and hierarchies within our Group. I can recommend AST without reserve.
John Verkaik Project Manager, CarmeuseAST’s cross-pillar expertise and deep experience with CX, CPQ, and ERP integrations proved extremely valuable to the client. AST’s global presence and expert resources supported Carmeuse’s cultural variances and enabled the implementation of a single, worldwide solution in 17 countries in just 30 weeks. The on time and within budget project has resulted in the following business improvements for Carmeuse:
AST’s cross-pillar expertise and deep experience with the prescribed solutions provided Carmeuse with a single view of customer data, quicker close times, improved quoting and approval efficiency, and overall greater customer experience.
