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Sales and Service CloudSales and Service Cloud

Sales and Service Cloud

Transform your Customers’ Engagement & Experience Through Our Expertise

True digital transformation of your customer experience capabilities goes beyond automating your sales and service systems. It’s about providing a connected experience for customers and applying adaptive intelligence across the entire customer journey. With a history of successful CX implementations, expertise in the latest Cloud applications and data management technologies, and broad industry knowledge, AST delivers customer engagement solutions that transform sales and service capabilities.

  • 150+ CX Cloud implementations
  • 23+ years implementing Sales and Service solutions
  • Expertise across the entire CX stack (Sales, Service, Marketing and CPQ)
  • Specialized in Oracle Sales Cloud and RightNow Service Cloud
  • CDM/MDM/DQ experts
  • Pre-built industry-specific CX solutions
  • Certified Oracle and Salesforce partner

We have received extraordinarily positive feedback both from our Customer Service Representatives as well as our end-customers on the ease of use and functionality of the Customer Service Solution that AST delivered.

Mike Wade Business Lead, Silicon Graphics Incorporated

We have received extraordinarily positive feedback both from our Customer Service Representatives as well as our end-customers on the ease of use and functionality of the Customer Service Solution that AST delivered.

Mike Wade Business Lead, Silicon Graphics Incorporated

AST’s Pre-Built Sales and Service Cloud Solutions

AST’s Pre-Built Sales and Service Cloud Solutions
Sales Cloud QuickLaunch

Sales Cloud QuickLaunch

CX for High-Tech

CX for High-Tech

CX for Airports

CX for Airports

Sales and Service Cloud Clients

Sales and Service Cloud Case Studies

  • Church Pension Group – CX

    Church Pension Group – CX

  • Lattice Semiconductor – CX

    Lattice Semiconductor – CX

  • William Lyon Homes – CX

    William Lyon Homes – CX

More Sales and Service Cloud Information

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Videos

Watch these videos for more detailed information and solution demos.

  • Oracle CPQ for the Media Industry
  • Oracle CPQ for the Media Industry Demo: Quote Renewals
  • Oracle CPQ for the Media Industry Demo: Creating an Order Amendment
  • Oracle CPQ for the Media Industry Demo: Creating a New Quote/Order
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Webcasts

Our webinars provide more solution insight, including specific customer use cases.

  • How Leading Cities Exceed Citizen Expectations with 311 Solutions
  • Connecting to Citizens: A Cloud-Based Approach to Enhancing the Utility Customer Experience

Let us know how we can assist you


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