A major county in California was managing its property tax assessment appeals with complex, paper-based methods, disparate systems, excessive Excel spreadsheets, and very few static reports. The County sought to eliminate manual processes for assessment appeals, reduce paper, and provide online assessment appeals management for applicants.
The County wanted to achieve:
As a result of this successful engagement, AST’s client was selected as a winner for the IDC Smart City North America Award.
AST’s industry and solution experts provided the County with automation of workflows for County staff, as well as online management of appeals for all applicants. This repeatable framework is appropriate for all counties across the U.S. and has provided:
AST provided the County with an intuitive and user-friendly solution leveraging industry leading cloud applications, bringing increased efficiency, automated workflows, and online appeals management to the County and its citizens.
